Mississippi is facing a statewide 911 outage after damage to AT&T fiber-optic lines disrupted emergency call services on September 25, 2025. The issue has also affected parts of Louisiana. Officials stress that the problem does not appear to be a cyberattack,

A fiber line cut is disrupting 911 services in New Orleans. Residents unable to reach 911 should call 504-513-6594 for emergencies only. Non-emergency lines are also impacted.

911 systems in Louisiana and Mississippi experienced an outage Sept. 25. AT&T reported that the disruption was caused by damaged fiber optic lines in Mississippi. Repair teams were dispatched to fix the multiple fiber cuts and restore service.

A statewide outage has knocked out 911 lines in Mississippi. Jackson officials urge residents to call alternate numbers. Find them here.

Several Louisiana law enforcement agencies are currently experiencing outages where they are unable to receive emergency calls.

The Mississippi Emergency Management Agency said AT&T was reporting damage to some of its fiber optic lines and that was affecting 911 services across the state. Across Louisiana, 911 phone lines are also down. The state's most populous cities, including Baton Rouge and New Orleans, reported emergency system outages Thursday afternoon.

Several Louisiana law enforcement agencies are currently experiencing outages where they are unable to receive emergency calls.