British Airways customer issued a complaint that in-flight services were stopped after passenger allegedly died on plane ...

Arjun Erigaisi is not the only one who experienced airline turbulence on their way to the Las Vegas Freestyle Grand Slam Tour ...

British Airways is reversing planned catering cuts and refining its new loyalty program, British Airways Club. The airline will restore full meal service and adjust tier points to address customer ...

British Airways overhauls loyal customer perks – but some frequent flyers are annoyed - Exclusive: Spend £550k with British Airways to earn Gold status for life – or £8,000 on a holiday for ...

It said that along with the 1,200 complaints received by the department, British Airways had received thousands more complaints and refund requests directly from consumers.

British Airways has taken the social media crackdown to the next level -- by limiting what members post during their personal time as well.

Speedier delivery will be needed to ensure customer reviews start to reflect IAG’s investor experience A British Airways aircraft comes in to land at London City Airport.

British Airways' website, app and systems went down on Friday, with passengers taking to social media to vent their fury - one claimed they face 'chaotic' scenes at their airport as a result ...

The British Airways customer originally posted the complaint about their December flight to the public Facebook page, “British Airways Complaints Advice,” which was then reposted by a separate ...