The FTC estimated that about 35 million customers were “harmed by (Amazon’s) deceptive Prime enrollment practices” and could be eligible for a refund.

The Federal Trade Commission (FTC) has reached a $2.5 billion settlement with Amazon over its "deceptive" Prime subscription tactics.

"The evidence showed that Amazon used sophisticated subscription traps designed to manipulate consumers into enrolling in Prime, and then made it exceedingly hard for consumers to end their subscript...