Enterprise AI agents were meant to be the breakout software offering for 2026, yet instead they’ve become one of the major ...

The Department of Veterans Affairs just handed the software giant a $1.6 billion vote of confidence in its AI agents.

Salesforce unveiled Agentforce, the successor to its Einstein AI platform, at last week’s annual Dreamforce event. For Salesforce, this launch marks a leap forward in its AI capabilities; more broadly ...

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Salesforce Inc. today announced the general availability of Agentforce, its suite of tools for building autonomous artificial intelligence agents to augment work for enterprise employees worldwide.

“We feel really excited about the momentum that we're seeing in the partner network,” Brent Hayward, Salesforce’s head of competitive intelligence, told CRN in an interview. Salesforce has followed up ...

Pricing uncertainty paired with enterprise data readiness, not a lack of enterprise interest, is slowing broader Agentforce ...

Smarsh has launched an AI-enabled experience on Smarsh Central, its award-winning digital support platform, for a select group of customers and partners. Powered by Agentforce, this innovation will be ...

Salesforce Inc. Tuesday plans to introduce Agentforce 2.0, an improved version of its flagship AI product for enterprises with significantly improved features merely two months after it released the ...

New Agentforce Contact Center implementation helps Compass Working Capital automate financial coaching workflows, save an estimated 6,000 hours annually, and deliver AI-powered voice support ...