A dedicated Pickup counter has been one of the most notable changes in Apple store designs over the last few years, giving a faster service to those customers who have ordered a product for in-store ...

The Apple Genius Bar is a technical support service offered by Apple in its retail stores. The service provides personalized technical support for Apple products such as iPhones, iPads, Macs, Apple ...

People will soon be able to walk into the Apple Store, explain their issue and receive an estimated wait time based on the severity of the problem, according to a new report. CNET contributor Don ...

Apple is trialing a new in-and-out store concept in California as it prepares for an unprecedented annual fall hardware launch cycle set to take place in the era of coronavirus. Dubbed "Apple Express, ...

Apple on Tuesday updated its Apple-Store-in-your-pocket app with a few key features that make it even easier for you to spend your hard-earned cash on Apple stuff and get help from the Genius Bar.

Apple today shared photos of its upcoming store at MixC Hefei in China. The store features a combined Genius Bar and Apple Pickup station, so customers can receive support and collect their online ...

The limited production and penetration of the Mac Pro has an unfortunate side-effect — much of Apple's service network is unable to support the machine properly if something goes wrong. Recently, the ...

The next time you take your broken iPhone to the Genius Bar, the repair could be carried out in China. Foxconn, one of Apple’s biggest manufacturing partners, was just granted approval to perform ...

Apple has previewed its third retail location in India, Apple Hebbal. The new store is located at Phoenix Mall of Asia in Bengaluru. Apple Hebbal spans approximately 8,000 square feet and is staffed ...

The company might be trying out a double-row Genius Bar at one retail outlet as a way to take advantage of more space, report says. Lance Whitney is a freelance technology writer and trainer and a ...