This sponsored post is produced in association with IDA Singapore. Once upon a time, you went to the same neighborhood bakery every time you needed bread. Even before you placed your order, the ...
SANTA CLARA, Calif., Feb. 22, 2018 (GLOBE NEWSWIRE) -- BlueData®, provider of the leading Big-Data-as-a-Service (BDaaS) software platform, today announced record financial results for 2017 with 228% ...
Christena Garduno is the CEO of Media Culture, a brand response agency specializing in media planning and buying for nearly 30 years. Big data is transforming the relationship between companies and ...
No matter what industry you work in, by now, you have probably heard people talking about “big data.” You don’t have to be Facebook or Google to know that customer interactions can yield a wealth of ...
For Extraprise clients, the Big Data explosion has fueled an increase in the number of inbound and outbound campaigns, in some instances, by more than 30%, according to the company. In one series of ...
To drive growth, companies should transform customer support from reactive to predictive and proactive. Using foresight, ethical data and strategic alignment can turn customer experience into a key ...
Our last two installments of the Big Data & Customer Intelligence series focused on predicting and influencing customer behavior. In this article, we’ll take a look at methods for determining customer ...
Imagine a small-business customer making the simple, everyday transaction of depositing a check at a branch. The customer leaves the branch thinking the deposit was accepted. However, something about ...