CRM Buyer: What are some of the current trends you see in the CRM space? Dimitri Akhrin: AI is giving the ability to gain insight, and the most important example is visitor tracking. That’s a big ...

Chorus.ai, providers of the Conversation Intelligence Platform for sales teams, has announced key integrations with HubSpot, Amazon Connect, and ShoreTel Web Dialer. The integration with HubSpot CRM ...

PhoneBurner is a cloud-based power dialer and CRM that helps franchise owners perform outreach efficiently and effectively. Call up to 80 contacts per hour and have up to four times more live ...

Written by Marc Montgomery, as originally published in The Reverse Review. In today’s fast-paced dot-com world, there are countless tools available on the Internet to help reverse mortgage brokers get ...

Rising Point Solutions helps consumers overcome their credit problems, but when it came to customer service, the company had a long list of problems of its own. The company, based in Grapevine, TX, ...

Entrepreneur Avijit Sarkar says he has always been trying to create a problem-solving product. In his 12 th grade, he started a small BPO, which grew into a 10 seater call centre in just a year.

Discover the power of Aircall's integrated telephone platform and learn how to make the most of its innovative Power Dialer for enhanced business communication. Effective communication is crucial in ...