Ever go on a website looking for help for a return, a price adjustment or maybe just to ask some questions about a product and click on the little box that says "chat with an agent?" Except for the ...

NICE CXone’s contact center software offers strong flexibility in features and channels. Choose from digital-only, voice-only ...

Anthropic last month took the lead in providing early access to basic AI agents for the masses. This is a huge leap forward from the chat bots that have dominated early generative AI.

DreamHost and GoDaddy are two of the most well-known web hosting companies. I tested both of their services for ease of use, ...

The AI chatbot has been rolled out to the US-based members of the Xbox Insider Programme who have signed up for the experimental updates. Microsoft said eligible users will begin seeing the chatbot on ...

A Federal Emergency Management Agency (FEMA) supervisor told disaster relief workers in Florida to “avoid homes” with signs supporting President-elect Donald Trump, the agency confirmed Friday.

The same Juan Soto who is the top free agent on the market, and the one who is projected to get a contract approaching $700 ...

To learn more and deep dive into the full list of features, visit the Tech Community blog and the new Microsoft Adoption page. Customers with access to Teams public preview will be able to try out the ...

“Amazon Q Developer announces an enhanced chat experience ... “Support for agentic coding is exciting, but as we all know, it ...

Its key focus is on simplifying agent interactions, which is achieved through the Chat Completions API ... which are mechanisms designed to help agents carry out collaborative tasks in an ...