New research suggests that chatbots have a greater sway on policy issues than video ads, and that spouting the most ...

A teen told a Character AI chatbot 55 times that she was feeling suicidal. Her parents say the chatbot never provided resources for her to get help. They are one of at least six families suing the ...

As more students engage with generative artificial intelligence and chat bots, the ways they use AI are changing. A 2025 report published by the Harvard Business Review found that, according to the ...

Researchers looked at what happens when you try to say goodbye to an AI companion. The results can be unsettling. Jon covers artificial intelligence. He previously led CNET's home energy and utilities ...

The AI chatbot service Character.ai announced on Wednesday that it plans to gradually scale back the ability of users under the age of 18 to interact with digital personalities, and eventually cut ...

The post that appeared on Buffy Sobol Johnson’s Facebook feed gave the Lakeville resident pause. “What was your experience with the worst restaurant in Lakeville?” someone recently asked, unleashing a ...

Most people don't say goodbye when they end a chat with a generative AI chatbot, but those who do often get an unexpected answer. Maybe it's a guilt trip: "You're leaving already?" Or maybe it's just ...