Lidl is piloting a click-and-collect service, offering loyalty program members a chance to reserve coveted "middle aisle" products before they hit the shelves. The initial trial will focus on the ...

In part two of this month’s briefing on online food retail, Glynn Davis outlines the key operating models used by the main operators. Industry watchers believe retailers are moving away from using ...

Marks and Spencer (M&S) has finally restarted click and collect orders for clothing, home and beauty products after a nearly four-month suspension following an apparent major cyberattack. Although the ...

The Windy City will soon welcome a new grocery store, but don’t expect to walk in and start shopping. Fresh Street is built exclusively for online, click-and-collect shopping. Offering no ...

Marks and Spencer customers have been sent a fresh update on contactless payment issues. It comes after the retailer was hit by a cyber incident over the weekend that left many customers unable to ...

Flash back to March this year and John Lewis reaches an omnichannel tipping point as it announces that it’s now delivering more online orders by click-and-collect than by home delivery for the first ...

The click and collect service at Marks & Spencer has finally been restored almost four months after the brand was hit by a major cyberattack. Online ordering on the company’s website and mobile app ...

LONDON, Nov 14 (Reuters) - Fashion retailer Primark's new click and collect online service crashed shortly after its launch on Monday, with some shoppers in Britain unable to access its website. The ...

Asda has introduced a 50p charge for 'Click & Collect' delivery slots but the move has frustrated some shoppers using the service during the pandemic. It joins other major supermarkets that already ...