The BBB cautions against giving "tech support" remote access to your computer. How the scam works and tips to spot a scam are addressed.

This guide teaches you how to remove Your computer has alerted us Tech Support Scam for free by following easy step-by-step instructions.

For in-store tech support, the Apple Store’s Genius Bar was also tops but was matched by independent local computer retailers. Both got an 81 in our reader survey.

Some scam artists also pose as tech support for Apple. There are some ways to protect yourself, experts say. Never call a phone number on a pop-up or give a stranger access to your computer.

Tech to Us offers home services ranging from $34.99 to $59.99 a month, depending on your service needs. There’s also a one-time setup fee of $100. Plans cover support for one computer and ...

Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech ...

Academic Technology will ensure the working order of the computer, using reasonable staff time and support resources, and will facilitate any hardware repairs if the computer is under warranty (up to ...

The Federal Trade Commission has shut down a tech support company for allegedly scamming consumers into paying hundreds of dollars for computer services not provided. The company, called Pairsys ...