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AT&T is now offering its customers, and even non-AT&T customers in-home support for everything from computer set-up to flat screen TV installation.
Consumer Reports tells you where to go for for computer tech support. We surveyed more than 3,200 computer owners to see which computer companies have the best—and worst—tech support.
The retailer’s computer tech support offering includes virus removal, in-store assistance and device protection.
But no matter what company your computer is from, there are a few ways to get the most out of your tech support experience. First, make sure you know exactly what kind of support you're entitled to.
Start with tech support options offered directly by your computer manufacturer or through authorized service providers linked to their site.
When it comes to computer tech support, Apple and its stores get top marks from our readers.
If you want an army of geeks you can count on to tame an unruly computer, you’d better buy a Macintosh: Apple tech support is by far the most effective of any computer brand’s. With most ...
For in-store tech support, the Apple Store’s Genius Bar was also tops but was matched by independent local computer retailers. Both got an 81 in our reader survey.
If you're the designated 'tech person' in your family or friend group, here's how to access a computer from afar, Mac or PC, to see what's going on.
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