Ali Hussain has a background that consists of a career in finance with large financial institutions and in journalism covering business. Luis Alvarez / Getty Images Consumer reviews are an important ...

French-door fridges look great, but which ones actually last? We looked at the latest Consumer Reports data to find the best ...

Service quality improvement requires a holistic approach to analyzing customer reviews and identifying relevant, actionable ...

Federal Trade Commission staff sent letters to 10 companies, warning them of potential violations of the agency’s Consumer Review Rule, which governs how product reviews and testimonials can be used ...

Customer reviews and ratings play a key role in the customer journey, with as many as 98% relying on them to inform their purchasing decisions. When you know that your products and services are of ...

Buying a bigger car. Buying your first home, or renovating it so your family can grow or age in place. We can make minor purchases without a second thought, but the major purchases that accompany big ...

"Early attention to compliance will help reduce enforcement risks and foster greater trust with consumers in an increasingly regulated online marketplace," Crowell & Moring said in a note to clients.

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

USA TODAY reviewed over 20 mattress brands and over 800 customer reviews to find the best mattresses for 2026.

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...