As a patient advocate at the University at Buffalo’s School of Dental Medicine, Dianne Notaro has spent the last 13 years giving patients a voice and ensuring they receive the best care. “If I see a ...

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Implementing an effective and sustainable continuous improvement (CI) program is hard work. It typically requires dedicated effort from multiple operations and CI leaders who, let’s face it, start out ...

Whichever flavor of continuous improvement program you use, it seems there are always more problems to tackle. Some tools geared specifically toward continuous improvement can really help. These days ...

For your continuous improvement initiatives, tools such as kaizen, kanban, SMED, or 5S are necessary, but they are insufficient to achieve results. Saws cut wood, wrenches tighten bolts, and knives ...

It’s one thing to boost test scores in individual schools from year to year. But as districts work to improve under the Every Student Succeeds Act, many are finding that boosting longer-term outcomes ...

The performance-punishing nature of poor workplace design is a persistent issue filled with musculoskeletal injuries and rising medical care costs. Many manufacturing and industrial companies attempt ...

In September 2015, the Japan Support Team and Sagami General Depot of Army Field Support Battalion-Northeast Asia (AFSBn-NEA) received a new operational project requirement regarding Mabey Logistic ...

Building agility into your team’s approaches can help your organization adapt to fast-changing conditions from within or even external ones. A key part of this that has benefited many of my consulting ...

Workshops can also be scheduled for additional department training or a department retreat. If your department would be interested in a workshop we can work with you to schedule it at a time ...