There are a variety of customer relationship management (CRM) platforms that organisations can use to vie for customers’ ...

Dynamics 365 is ... any given project—where customers are in the buyer journey, contact information, timelines, files, and next meetings. These summaries act as a hub for automation capabilities ...

Crayon's Partner Connections program helps channel companies overcome skill gaps and scale up by enabling collaboration with experts to deliver advanced solutions like Microsoft Dynamics 365 without ...

For example, the Time and Expense Agent for project management can assist ... available for Dynamics 365 Service and Contact Center, will work with customer service operators to assist them ...

Dynamics 365 is mainly a cloud SaaS solution hosted as a managed service by Microsoft and its partners. The software giant has enhanced Dynamics 365’s project ... to-pay automation to broaden ...

Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in sales, customer service, finance, and supply chain operations. The company is also previewing an addition ...

Anna Baluch is a freelance writer from Cleveland, Ohio. She enjoys writing about a variety of health and personal finance topics. When she's away from her laptop, she can be found working out ...

Explore Atlas robot's new autonomy, precision, and efficiency in industrial applications, transforming the future of robotics ...

One of the highlights of my career has always been connecting with customers and partners across industries to learn how they are using technology to drive their businesses forward. In the past 30 ...

The ISA Automation Project Management (APM) Specialist certificate program was developed by leading automation project managers from around the world. By leveraging their combined experience, this ...

Bryce Hoffman writes about leadership, strategy, and decision making. Automation bias refers to our tendency to favor suggestions from automated decision-making systems and to ignore contradictory ...