OLD GREENWICH, Conn., May 20, 2020 /PRNewswire-PRWeb/ -- Speakeasy AI today announced a deeper investment in Genesys as a partner solution, given recent successes with their integration. Speakeasy ...

The Zappix Intelligent Engagement platform helps organizations boost engagement, increase first-contact resolution, reduce handling times, and streamline operations with its Visual IVR, Intelligent ...

NEW YORK--(BUSINESS WIRE)--Genesys, a leading provider of customer engagement and contact center solutions, today at SpeechTEK announced that its interactive voice response (IVR) and customer ...

Genesys Telecommunications Laboratories, an Alcatel company, all hot and bothered as they prepare to hit the boiling streets of NYC and the SpeechTEK show, says they're offering “to replace legacy ...

Genesys customers will have access to SpeechStorm applications in short order. This week contact center company Genesys announced it has acquired a provider of self-service applications for mobile, ...

Health Diagnostic Laboratory (HDL) has selected Genesys Outbound Interactive Voice Response (IVR) technology for a Software as a Service scheduling system regarding healthcare appointments. The ...

NEW YORK, Aug. 2 /PRNewswire/ -- Genesys Telecommunications Laboratories, Inc., an Alcatel company , will showcase its industry standard self-service platform at SpeechTEK in New York August 7-10.

SAN FRANCISCO--(BUSINESS WIRE)--Genesys (www.genesys.com), the market leader in omnichannel customer experience (CX) and contact center solutions, today announced the acquisition of SpeechStorm, a ...

Gartner has revealed its "Magic Quadrant for IVR and Enterprise Voice Portals, 2006," earmarking Avaya, Genesys Telecommunications Laboratories, Intervoice, and Nortel as leaders of the market.

Genesys on Monday unveiled a new integration between its customer management solution, Genesys PureCloud, and Amazon Lex at the annual AWS re:Invent conference, ongoing in Las Vegas through Friday.

(MENAFN- EIN Presswire) Zappix will showcase its AI-powered Visual IVR & Intelligent Engagement Platform at Genesys Xperience 2025, Booth B31 in Nashville. BURLINGTON, MA, UNITED STATES, September 3, ...