An organization that implements an effective knowledge management (KM) program should see a substantial payoff: Reducing duplicated work increases productivity; leveraging past experience improves ...

The promise of AI innovation in knowledge management lingered on the fringes for years — the application of AI was just outside of possible and not quite ready for prime time.

During the webinar, industry experts will share their experience of using mentoring and coaching techniques for developing successful knowledge management strategies.By attending this webinar, ...

Stephanie Barnes and Nick Milton have published an important new book on knowledge management, Designing a Successful KM Strategy: A Guide for the Knowledge Management Professional. On pages 10 and 11 ...