If you’re a Sonos owner, I can almost guarantee that at some point (and maybe many points) since the launch of the company’s redesigned app, you’ve wanted to throw your phone at the wall. The ...

How it started: Sonos releases the biggest update to its mobile apps in years, with an entirely revamped interface. How it’s going: People aren’t happy that many of their favorite features haven’t ...

Forbes contributors publish independent expert analyses and insights. Dr. Jonathan Reichental covers technology in business and society. Sonos released its much-anticipated app controller upgrade on ...

It’s been a disastrous few months for Sonos after the company botched a major overhaul of its mobile app. In an effort to win back users’ trust, the company has laid out a plan that includes several ...

Dave Lee is Bloomberg Opinion's US technology columnist. He was previously a correspondent for the Financial Times and BBC News. Earlier this summer, amid a crisis, the chief executive officer of ...