Core values are the equivalent of the rules of a sport: It would not be a sport if there were no rules. Atlassian has had the same five core values since Scott Farquhar discovered them three years ...

In an era where remote work has become more than a trend, evolving into a key facet of our professional landscape, the challenge of building and sustaining a robust workplace culture in a virtual ...

Here’s how to create a concise explanation of your company’s objectives that helps develop a roadmap to achieve them. A mission statement serves as a clear and concise articulation of the company’s ...

When I ran into a former client at the grocery store, and asked him how things were going, I expected some polite small talk. Instead, what he said blew my mind. The guy (let’s call him Jim) was an ...

In this final segment of our series on five-star customer service for DrBicuspid.com, Dr. Roger P. Levin emphasizes the importance of core values, mission statements, and a positive culture in ...

Every business starts with an idea. Many people think that idea has to be immediately groundbreaking or revolutionary for it to go anywhere, but that’s not really the case. I started Fluid Truck from ...

This article is a companion to a presentation given by the author Tuesday at the 2023 Public Radio Content Conference in Philadelphia. A few years ago a post to the Public Radio Program Directors’ ...