Forbes contributors publish independent expert analyses and insights. Dr. Tracy Brower writes about joy, community and the future of work. Empathy is one of the most important leadership skills, ...

“You cannot truly listen to anyone and do anything else at the same time." —M. Scott Peck, author of The Road Less Traveled. Active listening is a way of listening that involves full attention to what ...

Leaders often rise to their positions by making their voices heard as individual contributors. Once they become part of the leadership team, however, their listening skills become more and more ...