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Home improvement store Lowe's is testing out a customer service robot that scans inventory and helps customers find products.
Lowe’s points out that the OSHbot provides information in real time about products and inventory and, being, a sales robot, pushes store promotions.
Lowe’s is testing whether new robots on wheels can improve its customer service, like helping a shopper find a match for something as simple as a nail.
The robots can speak in English and Spanish. The customer service robots being tested at Lowe's have some of the same capabilities as a robotic butler rolled out recently at a Silicon Valley hotel.
Kyle Nel, who runs the Innovation Labs division of the Lowe’s hardware chain, began brainstorming several months ago about how the company might make use of an in-store robot. He got an ...
Lowe's and BJ's Wholesale recently announced they'll be using AI robots in different capacities. Autonomous robots have been increasingly popular in all industries recently, including in retail ...
Lowe's Hires Robots for the Holidays The new customer service robots can roll right up to you, say hello, and ask what you're looking for.
Lowe's is releasing its LoweBot to selected Bay Area stores. The robot is designed to help customers find the items they need, and to help take inventory.
There's a new employee rolling around several Bay Area stores -- the bilingual robots -- asking if you need help at Lowe's.
At Lowe’s, Nel basically gets to experiment and play however he wants. For example, a few years ago, he invited a group of science fiction writers to create stories about the future of retail ...
Lowe's has a robot that speaks 7 languages and can help customers find anything in the warehouse ...
Lowe’s is introducing robotic shopping assistants at an Orchard Supply Hardware store in San Jose, Calif., in late November. Lowe’s, which acquired Orchard Supply last year, says this is the ...