Microsoft today debuted new Dynamics ... to be very time-consuming or even impossible to uncover.” Dynamics 365 Customer Insights Introduced this past spring, Dynamics 365 Customer Insights ...

Contextual insights like predictive ... Dynamics 365 is a customer relationship management software from Microsoft. Dynamics 365 (formerly called Microsoft Dynamics 365 CRM) offers AI-powered ...

With over 400,000 residential and commercial customers, AEP Energy is using Microsoft Dynamics 365 Customer Insights to empower its marketing, sales and customer service professionals to gain a ...

Microsoft Corp. announced ... going out to customers on time. The Customer Intent and Customer Knowledge Management agents, available for Dynamics 365 Service and Contact Center, will work with ...

Microsoft Dynamics 356 works on bringing the data ... With AI-based tools like Dynamics 365 Customer Insights, enterprises can build a much better understanding and a 360 view of their customers ...

There are a variety of customer relationship management (CRM) platforms that organisations can use to vie for customers’ ...

Calabrio and Microsoft are empowering contact centers to deliver exceptional customer experiences. With Calabrio WFM seamlessly working with Dynamics 365, we provide customers with robust ...

Microsoft Dynamics 365 and the Power Platform has enabled organizations to streamline their operations, reduce costs, and ...

Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in sales, customer service, finance, and supply chain operations. The company is also previewing an addition ...

Dynamics Square empowers industries with tailored Dynamics 365 solutions, driving digital transformation, efficiency, and growth across ...

Starting in the APAC region gives the company time to gauge customer ... because Microsoft needs to look like [its] AI spend ...

Calabrio, the workforce performance company, today announced that Calabrio Workforce Management (WFM) now interoperates with Microsoft Dynamics 365 Contact Center. This marks the next step in the ...