Joint customers will experience renewed value from their CRM with unified data and account-level insights at their fingertips. SAN FRANCISCO, May 20, 2024 /PRNewswire/ -- People.ai, a leading ...

MSFT's Dynamics 365 is evolving into an AI-driven platform, boosting enterprise adoption, deepening workflows and expanding revenue potential.

Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...

Microsoft has unveiled two new AI sales agents, Sales Agent and Sales Chat, designed to automate and improve sales processes. Today, Microsoft announced two new AI agents, Sales Agent and Sales Chat, ...

Microsoft is making its Dynamics business software a higher priority for its salespeople. The Dynamics business exceeded $3 billion in the most recent fiscal year. In this article Microsoft might ...

Sales and customer service workers will be able to access Teams’ chat function without switching screens, one of several Dynamics 365 platform integrations highlighted by Microsoft at Ignite this week ...

Microsoft Corp. has announced the launch of new AI-powered Sales Agents designed to help businesses accelerate deal cycles and boost productivity by automating key sales tasks. The new agents, ...

REDWOOD CITY, Calif., and REDMOND, Wash. — April 27, 2020 — C3.ai, a leading innovator in enterprise AI software for accelerating digital transformation, announced plans to collaborate with Microsoft ...

Microsoft is taking the wraps off a new sales app on June 16 that it's branding as "Viva Sales." (More on the odd branding part of this later.) Viva Sales is a CRM "companion" app that is meant to ...

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...