WESTBOROUGH, Mass., May 21, 2026--eClinicalWorks®, one of the largest ambulatory cloud EHRs, today announced that a ...

ATLANTA--(BUSINESS WIRE)--New customer data from Relatient, the leading patient scheduling platform, has uncovered that its Voice AI product answered 62% of inbound calls, 72% of which were either ...

This case study of an initiative at Penn Medicine describes a process that included a 4-week trial period, followed ...

Patients call your hospital for a wide variety of reasons, especially if you have an 800 number that routes to a patient call center. But no matter why they call – whether it’s a medical emergency or ...

The torrent of telephone calls pouring into your practice each day can make it a challenge to keep up with the patients you need to see in the office. Test results, medications, referrals: The list of ...

At Becker’s 12th Annual CEO + CFO Roundtable, Tessya Federico, director of healthcare partnerships at EliseAI, discussed the transformative potential of conversational AI for healthcare call centers.

The new Collaborative Care Model is rooted in positioning team members to practice at top of their licensure. Editor’s note: This article appears in the July-September 2023 edition of HealthLeaders ...

The limited release version of OpenEvidence's doctor-patient Visits™ suite has already been used to power ~37 million minutes of doctor-patient care communications and interactions in the United ...