eBook The Hidden Impact of AI in the Contact Center AI’s biggest impact isn’t always flashy—it’s the smarter, quieter stuff that actually moves the needle. Read now eBook From Reactive to Ready: ...

How to build flows in Microsoft’s Power Automate with AI to speed up app development Your email has been sent Low- and no-code development is an important piece of the modern IT landscape and provides ...

Process mining is now part of Microsoft’s process automation suite, giving you the KPIs and visualizations you need to identify bottlenecks in both manual workflows and software processes. Automating ...

A lot of what we do with computers is repetitive. We put files in folders, we send form replies to emails, we make commits to git when we save files, we trigger tests when we build an application.

Last week, I came across an issue with actions failing in the Excel connector. Making try Excel Connector retry actions, was ...