When a customer steps through the doors of a retail location looking to purchase a new product, they want to be helped by a friendly, knowledgeable sales associate who can answer their questions, ...

Employee engagement is a key factor in having a thriving workplace, satisfied customers, and growing your brand. Engaged employees can lead to a number of benefits for companies, including more profit ...

Unified commerce and AI are transforming retail by streamlining operations, empowering sales associates and elevating ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Bobby Marhamat Are retail ...

A packed store with high customer foot traffic and big-ticket items is a dream workplace for a retail associate whose salary is based on commission. On the flip side, empty stores, disinterested ...

Traditionally, retail has been a tough environment for workers. Every customer interaction and every back-office decision in every store area relied on individual retail associates to be ready and ...

“Attracting an intact, highly successful and dedicated retail team strengthens our entire organization and expands the suite of services we can offer to development companies, landlords, investors and ...

As the holiday season fast approaches, retailers are putting together their seasonal hiring plans to keep stores and fulfillment centers operating. Initial projections for retail’s busiest time of ...