Salesforce announced Agentforce Voice, a feature that allows companies to have artificial intelligence agents answer customer service calls. The Agentforce product, which also includes text chat, now ...
Salesforce Inc. co-founder and Chief Executive Marc Benioff is articulating a bold vision for the next era of enterprise software. In an exclusive interview with theCUBE on April 25, Benioff outlined ...
Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every ...
Each year, Salesforce updates its V2MOM, a planning document laying out vision, values, methods, obstacles and measures. CEO Marc Benioff has said it's "been used to guide every decision at Salesforce ...
Salesforce (CRM) founder and CEO Marc Benioff isn’t buying the “SaaS is dead” narrative. With CRM stock down 41% from its ...