Employee-facing agents will liberate teams from the "work of work" that saps productivity. Companies need a work operating system, a single command center that connects all your teams, data, workflows ...

“Enterprises today recognize the potential of AI to unleash valuable insights that are trapped inside their content,” said Aaron Levie, Co-Founder and CEO of Box. “Thousands of customers including Elf ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More The messaging app where millions of office workers share memes and ...

Popular workplace communication tool Slack this week announced a major revamp of its software. In a blog post, the Salesforce-owned company described the reimagined user interface as being “built for ...

The General Services Administration announced Monday that Salesforce, which purchased Slack Technologies in 2021, will offer a temporary price reduction of 90% for the Slack Enterprise Grid ...

Salesforce is taking advantage of the hype from Dreamforce 2024 to launch some new AI features for a platform it acquired three years ago: Slack. Slack was acquired by Salesforce in 2021, with lofty ...

Today, Salesforce announced new AI agent features in Slack – i.e., Salesforce Agentforce is available within Slack – and that a new ‘Salesforce channel’ in Slack will connect Salesforce CRM records to ...

The head of Slack, Denise Dresser, tells TechCrunch she is shifting the business chat platform into a "work operating system," specifically by making Slack a hub for AI applications from Salesforce, ...

Across government, agencies are under mounting pressure to modernize how they operate by streamlining workflows, improving responsiveness and delivering better outcomes to the public. Yet many still ...

Some of the world’s top retail brands, including Hanes, Saks Fifth Avenue and Wayfair, have ramped up communication, collaboration and organizational alignment since implementing digital technology.

Duncan is an award-winning technology industry analyst, specialising in cloud computing, blockchain, martech and edge computing. Box, an Intelligent Content Cloud, and AI-powered work operating system ...