Starbucks’ focus on employees becomes more apparent with its turnaround strategy, giving store managers a reason to cheer.

he acknowledged the importance of constructive engagement with the union. His appointment had initially raised concerns among some Starbucks employees due to his previous experience at Chipotle ...

“If [Starbucks] didn’t include employees in the change—asking ... And when it’s taken away, there is less engagement. However, Vogel says there is a caveat, as clothing is only one aspect of creating ...

Starbucks is now seeing record high shift completion, record low turnover at under 50% and rising employee engagement. “What we're discovering is the equipment doesn't solve the customer ...

Much of Starbucks’ momentum this quarter is driven by digital engagement and menu innovation ... s prepared remarks addressed issues with employees. Though the new CEO never addressed the ...

But mandated engagement doesn’t particularly work well either. The most fun Starbucks customers and employees actually seem ...

"With this new solution, we're simplifying access to essential information in the flow of work for partners [employees], making their jobs a little easier while they build confidence and expertise," ...

One Starbucks employee in North Carolina said the problem goes back to understaffing. A constant deluge of mobile orders also complicates employees' workflow, the employee said. At a Starbucks ...