In an AI-driven era when some big brands are ditching midlevel staff, Starbucks is trying something to revive its fortunes.

The company is giving managers more say in new product and operations tests at an early stage. It is also giving them more ...

Brian Niccol, CEO of Starbucks, the iconic coffee chain, has announced a series of important changes to its management ...

Its 'Back to Starbucks' strategy is moving forward and bringing big updates with it–like test kitchens and new store roles.

Leader Brian Niccol took over as CEO in September with a plan to return the chain to its coffeehouse roots, focusing on the in-store experience.

The coffee shop giant, whose sales weakness has extended into its second year, named Mike Grams chief operating officer, ...

A big part of Starbucks’ comeback plan is making employees’ lives easier, both through additional human capital and ...

The coffee giant doesn’t plan to raise prices at least until fall as it works to lure back once-loyal customers.

A shakeup to the Starbucks rewards program for customers using their own cups is the latest change under CEO Brian Niccol.

A workers union says that more than 1,200 Starbucks employees have gone on strike to protest a new dress code policy that went into effect this week. Walk-outs have taken place at roughly 100 ...

While the company said those changes were the right move for long ... Tensions have continued with Starbucks' management and its unionized staff, who have complained of understaffing and ...