Ordering a Big Mac from a self-service kiosk and getting it delivered to your table could become a more common experience for McDonald’s customers in San Francisco, Seattle and other metropolitan ...

In many cases, it’s a different consumer out there today deciding where to dine when the urge hits. Throughout the recession, full-service restaurants offered so many fire-sale bargains that those ...

McDonald’s CEO Steve Easterbrook demonstrates an order kiosk, with cashier Esmirna DeLeon, during a presentation at a McDonald’s restaurant in New York’s Tribeca neighborhood, Thursday, Nov. 17, 2016.

Noah Glass is the Founder & CEO of Olo, the leading provider of digital ordering and on-demand interfaces for the restaurant industry. My family and I recently visited one of my favorite restaurants.

Every time Kate publishes a story, you’ll get an alert straight to your inbox! Enter your email By clicking “Sign up”, you agree to receive emails from Business ...

PLATTER service, side-table service, service with a kiss -- well, sort of. You get more kinds of service than there are cuts of Wagyu beef at Wolfgang Puck’s Cut in Beverly Hills. Platter service ...