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Chitiz Agarwal aka Kumar is a Salesforce.com evangelist with 14 yrs of IT experience. He is the founder and CEO of Techila Global Services. Digitization has brought us all to a position where almost ...

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At last week's Salesforce World Tour DC, Salesforce announced new Einstein GPT and Data Cloud capabilities for Flow, Salesforce’s business process automation solution. It also announced new Data Cloud ...

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A look at the Salesforce Certifications that will help make you more marketable and better paid, as well as information on training and costs. Editor's Note: This article has been updated on May 16, ...

A slew of questions in the comment stream to my last piece prompt further review of the Workday-Salesforce.com alliance. Here I set out why the answers don't (mostly) matter to customers. Yesterday's ...

Salesforce’s integration of Informatica into Data 360 aims to give AI agents the shared metadata, lineage, and real-time understanding they’ve been missing. While studies suggest that a high number of ...

Salesforce CRM offers tailored workflows, integrated apps and a robust API, helping businesses build a flexible, scalable solution for sales, marketing and support teams. This adaptability makes ...