While the media coverage of the new SmartLabel initiative has focused on shoppers’ enthusiasm (or lack, thereof) for scanning QR codes as they shop, or whether it’s just an elaborate ruse by ‘big food ...

FedEx is launching its own 'no-box, no-label' returns service in 2023, the company announced Monday. UPS and Amazon already offer versions of this service for some returns. "This is the bar now," a ...

Did the holidays leave you with one too many things to return? Does the thought of packing it all up for shipping make you consider just keeping it? Pitney Bowes and PackageHub are the latest ...

New this year, customers have at least one free and easy return option for millions of items including electronics, pet supplies, household items, kitchen appliances and more In support of the company ...

Forbes contributors publish independent expert analyses and insights. William Arruda covers personal branding, leadership, and careers. QR codes seemed to pop on the scene and disappeared almost as ...

Amazon is well known for its customer-centric approach and commitment to providing a seamless shopping experience. One of the ways that Amazon achieves this is by offering free returns with no box, ...

The reasoning behind the push for QR code labels is manifold. At a surface level, lengthy clothing tags can be uncomfortable and wasteful–requiring the apparel industry to “produce so much label tape ...

(CNN) — Soon, you may not need a label or a box when you’re trying to return something at FedEx. The company is working with Happy Returns, an e-commerce return technology company. Customers will be ...

In the early days of packaging, a box was simply a vessel designed for protection and delivery. But in this day and age of digital transformation, packaging has become a smart, interactive interface ...

(CNN) — Soon, you may not need a label or a box when you’re trying to return something at FedEx. The company is working with Happy Returns, an e-commerce return technology company. Customers will be ...