STATEN ISLAND, N.Y. -- It's a lifeline for senior citizens and the disabled, many of whom wouldn't be able to leave home without it. But Access-A-Ride -- the MTA's ambitious answer to the problem of ...

STATEN ISLAND, N.Y. -- The city has saved millions of dollars through service innovations to Access-A-Ride in the past four years, but the disabled on Staten Island say they're being left behind.

Throughout the pandemic, as a way to protect riders, the MTA suspended shared cars and vans, but, starting in early July, the agency began phasing in shared rides for its Access-a-Ride users again.

New Yorkers who rely on Access-A-Ride to get around the city were left stranded over 31,000 times in 2015—and the MTA's Paratransit division has failed to correct such widespread problems with the ...

An MTA program that allows some Access-A-Ride users to arrange trips through app-hailed car rides is set to get more expensive. Disabled New Yorkers who currently pay $2.75 to get around via ...

Dear John: I am in a wheelchair. Access-A-Ride claimed it came to pick me up. When I called and complained that the driver never showed up, the driver told me to wait another hour. I waited another ...

Sign up for our Brooklyn Paper email newsletter to get news, updates, and local insights delivered straight to your inbox! Is the city trying to handicap Access-A ...

DENVER (CBS4) - Changes to Regional Transportation District's Access-a-Ride service could leave more than 100 people with disabilities without transportation. CBS4 consumer investigator Jodi Brooks ...

Sophie Turner lives in the Lowry neighborhood and commutes to work using public transportation. Turner is developmentally delayed and relies on Access-a-Ride, the Regional Transportation District‘s ...