KANSAS CITY, Mo. — The Jackson County Legislature approved more than $400,000 in 911 upgrades Monday that includes automated attendant software. The move didn’t come without plenty of debate among ...

An automated attendant is a telephone answering system that eliminates the need for a human switchboard operator. The automated attendant (AA) delivers a programmable voice menu: "for sales, press 1;" ...

The ongoing pursuit to cut costs and streamline businesses has led most organizations to replace phone operators and receptionists with automated attendants. And as most of us have experienced ...

PEPPER PIKE -- The city's dispatch center will start to use an automated attendant in the evenings and on weekends. Mayor Bruce Akers said when residents call City Hall’s main line at (216) 831-8500 ...

The MSP targets Web sales and support organizations with its first browser-based, communications-enabled Virtual Automated Attendant. The slow but steady uptake of WebRTC continues on, with managed ...

Google is letting its Workspace and Google Voice customers use their own pre-recorded prompts and greetings, allowing for greater customisation when bots answer their customers' calls. Now admins can ...