A new kind of conference this week will give a fresh look at the fundamentals of defense in the 21st Century. The Army Strategy Conference is a two-and-half day virtual conference for worldwide ...

The primary purpose of strategic partnerships is to solve problems and think of new ways to grow the business. A person in this role may find themselves having a lot of exploratory conversations ...

Use customer insights to define an appropriate multi-channel conversation strategy – spanning voice, chat, messaging, social, email, video and both a proactive and reactive response.

Strategy has become an often-used word that is applied to many circumstances and areas of business. There are strategies for sales, technology, marketing, HR, and the list goes on and on. As a ...

Your Actions Define Your Strategy More Than Your Words If your behavior doesn’t match your strategy, you send mixed messages to the rest of the organization.