Further, the holy grail of AIOps is autonomous self-driving operations, which alleviate IT from mundane tasks that take time ...

AIOps techniques can be used to decrease the workload on IT Operations teams while also improving outage resolution time and increasing innovation. In implementing AIOps strategies it is important ...

While consumer AI applications naturally capture headlines, the true revolution is happening behind the scenes in IT ...

Managing IT in silos is a thing of the past; a service-centric strategy will guarantee better IT service performance and more satisfied end users and customers.

Wylie Wong is a freelance journalist who specializes in business, technology and sports. He is a regular contributor to the CDW family of technology magazines. Higher education mergers are complex and ...

Operations become a software problem, with resilience responsibilities are owned by everyone. SRE reduces toil -automates manual task and aims to prevent incidents instead of reacting to them.

The reorganization comes after Secretary Sean Duffy laid into the agency’s IT operations in a separate memo. As Transportation Secretary Sean Duffy moves to streamline technology operations, the ...

Traditional IT operations models may have been useful in the past, but you need new models to succeed with a cloud-first strategy.

We are starting to see vendors from the IT operations space – such as 1E, who recently launched their EDR solution Tachyon – starting to react to these needs, developing security functionalities with ...

Rapid development and deployment of applications is not enough to achieve digitisation – IT operations needs to be re-engineered too.