It’s impossible to read any medical practice blog or journal without hearing that “patient engagement” is on everyone’s minds. The more patient engagement you foster, the happier your patients and ...
1. Start seeing patients as customers. Taking care of patients is what healthcare is all about. It may be hard for some people to think of patients as customers, but they definitely are. Their choices ...
Healthcare is the business of medical relationships. However, until recently, the healthcare ecosystem has deemphasized the relationship portion of this equation. Now, healthcare innovators are ...
One of the disciplines that is not taught in dental school and rarely taught in dental continuing education is customer service. Almost every dentist would agree that customer service is important, if ...
Frost & Sullivan is pleased to announce that Health Recovery Solutions (HRS) has received the 2025 North American Customer Value Leadersh ...
SAN JOSE, Calif.--(BUSINESS WIRE)--Extreme Networks, Inc. (Nasdaq: EXTR), a leader in cloud-driven Wi-Fi networking solutions, today announced that customers are reaping significant technical and ...
With ObamaCare surviving its third major legal challenge at the Supreme Court, Republicans are being offered a chance to redefine themselves on the issue of health care. They should seize this ...
41% of Optum patients who responded said they experienced reductions in the quality of care they receive at Hudson Valley medical practices after their purchase by Optum. About 36% of Optum patients ...
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