An addition to the Spectrum® Construction Software, the Service Request center provides, on a single screen, access to all of the information required to handle a customer’s service request. A ...

Hewlett-Packard announced June 18 what it described as a “significant expansion” of its software and service portfolios as part of its overall strategy to help IT organizations improve data center ...

Anna Baluch is a freelance writer from Cleveland, Ohio. She enjoys writing about a variety of health and personal finance topics. When she's away from her laptop, she can be found working out, trying ...

Call center software has become increasingly sophisticated with AI-powered features and advanced integrations, so it pays to do your research before investing in a call center platform. Why outsource ...

Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

Rivian will allow owners to set their car's wheel size in the software without going to a service center. Software version 2025.06 includes this change and will be released "soon." Rivian’s electric ...

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

Hewlett-Packard announced June 18 what it described as a “significant expansion” of its software and service portfolios as part of its overall strategy to help IT organizations improve data center ...