It might sound obvious, but one of the most important tasks of the software quality assurance life cycle is collection and analysis of test results. Lacking metrics, the stake holders would have no ...

The stance that QA professionals who favor metrics are polluting the QA industry with obsessive and nonsensical demands is controversial, to say nothing of misleading.

In lab testing, one thing should never vary, and that's reporting of the presence -- or absence -- of features.

Lacking metrics, the stake holders would have no idea if they were making progress in removing software defects. Yet, as any experienced test specialist will testify, “Test metrics are similar to ...