There is a Verizon call center coming to my area next year. I'm currently working at a help desk but I'm ready to move on to something else, so I'm wondering what jobs this call center will bring. I ...

BASKING RIDGE, N.J., Feb. 22, 2021 (GLOBE NEWSWIRE) -- As contact centers are relying on digital, remote-first operations, today Verizon Business announced the addition of Genesys Cloud, as part of ...

With construction on schedule and hiring in full swing, Verizon Wireless officials anticipate a mid-October opening of their new Lincoln call center. The news comes nine months after company ...

The company that owns the former Verizon Wireless call center building in northwest Lincoln has defaulted on its loan for the property and is facing foreclosure. According to a lawsuit filed earlier ...

Employees at a Sergeant Bluff call center answered the phones for the final time Friday, ending 20 years of customer sales and service work. Friday was the last day of business at the center, which ...

Contact center solutions are being reimagined to address the multi-experience that converges the customer experience, employee experience, and user experience to transform business outcomes. Genesys ...