Verizon customers who normally use the company’s online chat system to sort out issues with their service might want to stop for the time being. A glitch is leaking personal information ...

Verizon adopts Google’s Gemini AI to help customers solve ‘complex’ issues The new Gemini-fueled Verizon chatbot will still let customers talk to a real human upon request.

Yesterday at a small, business-focused GSMA event in New Jersey, Verizon’s SVP of consumer products, Aparna Khurjekar, announced that Verizon will launch support for RCS messaging in “early ...