We occasionally receive comments from readers lamenting the fact that Apple offers support for the iTunes Music Store only via email. Although many users receive timely replies and satisfactory ...

Apple this week stopped providing human technical assistance via direct messages on X, formerly known as Twitter, in a shift away from social media support. As of October 1, customers who send a ...

You connected your Apple device to your computer and launched iTunes only to discover that the application does not recognize your iOS device. The problem may be hardware-related, or the issue may be ...

There’s no denying Apple’s reputation for producing some of the coolest and most cutting-edge tech for folks like you and me. From desktops and laptops to phones and tablets, there’s an Apple product ...

iTunes users who still run Windows XP started to experience connectivity issues this week. As documented in an Apple Support Communities thread, they can’t log into the iTunes store, meaning functions ...

Apple is being sued for allegedly refusing to help those who have fallen victim to a iTunes gift card scam. An 11-count class action lawsuit has been filed against the company. Apple is accused of ...

Apple has made iTunes 3 available as a free download. The update adds Smart Playlists, Audible.com content support, improved volume options, new MP3 tags, a join tracks feature, and a host of ...

To celebrate the 20th anniversary of iTunes gaining support for podcasts, Apple has shared a new web page highlighting 20 podcasts that the company loves. The podcasts are categorized by year: ...

A guest column contributed by Samuel A. Maffei. When I first heard the Macworld Expo 2009 announcement that Apple was going to fully DRM-free music on the iTunes Store, I was excited. I jumped at the ...