For years, Cancún has been viewed primarily as a tourism powerhouse — a Caribbean destination built around resorts, beaches ...

AI-made hallucinations are adding more work in contact centers and other BPO offices, instead of cutting costs.

Accenture has joined hands with Amazon Web Services to set up a new artificial intelligence (AI) hub in Mexico City.

Softtek has announced a leadership transition, appointing David Jiménez as Chief Executive Officer, a role held for over 26 ...

The United States has revoked visas issued to several executives of Costa Rica’s leading daily La Nación, triggering concerns ...

Chile is stepping up efforts to strengthen its digital workforce, announcing nearly 2,000 new scholarships under the ...

The Google Threat Intelligence Group (GTIG) has identified a sophisticated cyber campaign by a threat group tracked as ...

Uruguay’s Information Technology sector is booming, emerging as the main driver of the nation’s economy. In 2023, the IT sector accounted for an impressive 4.4% of the country’s GDP, with total ...

In Colón, a town in Mexico’s Querétaro state, frustration is boiling over. Residents are protesting the construction of new data centers, fearing these massive facilities will drain millions of liters ...

Artificial intelligence is reshaping the business process outsourcing industry at a noticeable pace, but most of today’s AI platforms likely won’t survive the next few years, according to Acquire ...

Medellín had already established itself as a growing tech hub when the COVID-19 pandemic hit in 2020 and killed much of the city’s momentum in attracting U.S. business attention. It wasn’t down for ...

The Brazilian government is advancing plans to unify its taxation regimes in a bid to bring major U.S. tech companies — such as Facebook, Amazon, and Google — under its tax net. Local media outlets ...