Maureen O’Hara and Graham Leicester explore the competencies – the ways of being, doing, knowing and organising – that can help us navigate in complex and powerful times. They argue that these ...

Six out of ten nurses are working in excess of their contracted hours and a quarter of that overtime is not being paid for according to evidence which the Royal College of Nursing is to submit to the ...

High quality care services can reduce levels of neglect or abuse, according to a new study from the Commission for Social Care Inspection. It found that councils which performed well on safeguarding ...

Ideas pioneered in 24 English towns and cities for tackling urban problems have been brought together in five new reports – Partners in Urban Renaissance – which are the focus of an Urban Summit ...

The Treasury 2002 Cross Cutting Review and subsequent Government agenda have put the role of the voluntary and community sector in public service delivery centre stage. The Review recognised capacity ...

The report is aimed at those involved in planning, using or evaluating e-government. Benchmarking has a value in learning about best practice through comparative measurement, for accounting to ...

The annual survey to find out public perceptions of the NHS shows a decline in satisfaction with the current situation and concern about the future. The survey is the latest in a series conducted by ...

What gets measured gets done is not always true when a cultural change is involved. The Civil Service has been measuring progress on employing more women, more people from ethnic minorities and more ...

Less Whitehall control and greater power at local level will result from the Royal Assent of the Local Government and Public Involvement in Health Act. John Healey, Local Government Minister, has ...

New figures show voluntary organisations have an increased sense of confidence about staff recruitment and retention. The 16th Annual Voluntary Sector Salary Survey, published by Remuneration ...

Local councils are making an early bid to be key deliverers in the Transport Bill expected in the next Queen’s Speech.The Local Government Association, which acts on behalf of local councils, is ...

A system could soon be in place to help voluntary organisations that believe they have been treated unfairly by a local authority or other local government funder. The Compact Advocacy Programme has ...