A reasonably convincing set of faked Amazon Prime Video renewal notices is circulating widely and tricking users. Here's what ...

The new "ultra-fast" delivery option will allow Amazon to better compete with services like DoorDash, Uber Eats, and ...

CPSC issues urgent Amazon recalls for power banks, children's tumblers, and tablets due to fire risks, choking hazards and ...

With this new collaboration, Zendesk continues its ongoing repositioning as a one-stop customer experience shop.

Along with featuring AI-using customers like Centrica and Priceline, Amazon Connect doubled down on its “Connect is AI” ...

Cochlear is starting to make use of the AI capabilities in its Amazon Connect contact centre platform, automating its ...

The U.S. Consumer Product Safety Commission (CPSC) posted recalls for 10 products on Nov. 26, all of which were sold at ...

Amazon Web Services' giant tech conference re:Invent 2025 is happening this week with news ranging from chips to AI services.

Amazon is not just nudging shoppers to be careful this holiday season, it is issuing a direct warning that millions of its ...

The oil giant was awarded hundreds of millions in compensation thanks in part to an international arbitration system.

According to Tennessee law, if a package is delivered to you "unsolicited," meaning you didn't order it, you get to keep it ...

Can you keep a package you didn't order? What about wrong deliveries meant for someone else? Avoid common shipping scams.