The Brazos County Emergency Communications District has been periodically testing out a new artificial intelligence system to answer non-emergency 911 calls wit ...

The U.S. Tech Force is aiming to hire about 1,000 top-level technical employees and supervisors to join federal agencies and ...

Oddly enough, when the phone wasn’t ringing, that was its own kind of signal. Usually, work had slowed down. Silence might ...

Reaching out to customer service can be frustrating, especially after long hold times or a messed-up order. But the person ...

Call-handling agents powered by AI are to be trialled by Staffordshire Police in a bid to cut waiting times for the non-emergency 101 service. The force is set to become the third in the country to ...

Service isn’t about spending an afternoon giving back: It’s a commitment to live by all year round. When we help others, ...

Republicans in Congress accused Washington, D.C.’s police department of lowering its crime statistics by reclassifying certain incidents as lesser charges, in their latest effort to buttress President ...

David Pacheco underscores the significance of integrating safety features, like advanced security systems and structure ...

At his clinic, John Sirabella is a hard man to talk to.

Online, direct to the consumer is growing like crazy, making up 10 to 40% of Aqua-Vu’s business in the past year, with Amazon ...

Professors at Texas universities have been ordered to review their course descriptions and curricula to remove any references to race, gender or inequality. Some college officials are ...