The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...

Nimble’s unified marketing platform aims to help SMBs replace bloated email and CRM tools with a single system for managing ...

At the MarTechAI Summit 2025, marketers unpacked how agentic AI is shifting the industry from event-triggered automation to ...

AI-driven customer centricity is built on a continuously learning system that interprets behaviour, identifies intent, and ...

An Institute for Value-Based Medicine ® event held in New Haven, Connecticut, on October 30, 2025, brought together a diverse ...

Flat-rate deals may sting now, but vendor expects payback over decades Salesforce's chief revenue officer has said that he is ...

Model Context Protocol (MCP) is quickly becoming the backbone of how AI agents interact with the outside world. It gives agents a standardized way to ...

RBC Capital Markets wrapped up a weeklong European marketing tour that spanned seven cities and nearly fifty client meetings, giving the bank a clear view of how investors are thinking about software ...

Barclays 23rd Annual Global Technology Conference December 10, 2025 4:55 PM ESTCompany ParticipantsMichael Burkland - CEO ...

Zeplyn unveils Agent Nexus agentic AI platform enabling wealth advisors to query CRM data and documents for deeper client ...

Working with someone like this can be aggravating, but dealing with difficult colleagues is simply part of professional life.

Personalised communications have long been a dream just out of reach for marketers. With AI, that promise is closer than ever ...