Taking a thoughtful, customer-centric approach to reengaging clients without pressure is key to restoring trust and ...

Target launched a new internal training program aimed at helping new hires enhance the in-store customer experience. The internal team member training program, called "10-4," was shared with Target's ...

Rather than a safety recall, the Ford Motor Company is fixing a notorious issue that impacts early Maverick pickup trucks by means of a customer satisfaction program. Internally referred to as 25N09, ...

Image credit: Avishek Das/SOPA Images/LightRocket via Getty Images Google has revealed that one of its Salesforce database systems, used for holding information on small- and medium-sized businesses, ...

Client management platforms have become an essential part of an RIA’s tech stack as these tools make it easier to access and update customer information. The Financial Industry Regulatory Authority ...

When AI leader Andrej Karpathy coined the phrase "vibe coding" for just letting AI chatbots do their thing when programming, he added, "It's not too bad for throwaway weekend projects … but it's not ...

A tech entrepreneur named Jason Lemkin set out to document his experience using an AI “vibe coding” tool called Replit to make an app. But the “vibes” turned bad real quick. The AI wiped out a key ...

“We’ve deployed Azure Arc across 2,200 of our database servers. It has helped us simplify the management of our infrastructure, and we now have better visibility into which versions of SQL Server ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Fast Company Executive ...