Great customer service training can help agents turn everyday interactions into memorable experiences and set your brand apart from the competition.

UKG and HR.com research shows that retaining key talent (60%) and hiring qualified employees (56%) are two primary concerns for small to mid-sized businesses. UKG Ready Job Genius and Interview Guide, ...

The transition to skills-based hiring is a goal many companies share, with 73% of talent leaders saying it’s a priority to ...

Find new ideas and classic advice on strategy, innovation and leadership, for global leaders from the world's best business and management experts.

A growing technical skills gap is a top concern for legal and compliance leaders, according to a recent survey by Gartner, ...

Spanning 5,395 sq. ft. of carpet area (501.21 sq. m) and 6,175 sq. ft. of built-up space (573.78 sq. m), the property is one ...

Leadership is a continuous journey, and these key learnings serve as a foundation for anyone aspiring to make an impact in ...

Here’s everything you need to know about Overwatch Classic in OW2, including the dates, Heroes and abilities included.

This valuable study investigates how the neural representation of individual finger movements changes during the early period of sequence learning. By combining a new method for extracting features ...

The way Martin sees it, a goal could be to get promoted to a managerial position within the next year, while a priority could be to develop leadership skills by volunteering to take on a team project ...

Matrix, Northern Ireland's Science and Industry Advisory Panel, is delighted to announce the appointment of eight new members, bringing a wealth of expertise to enhance innovation and economic growth ...

The newest project from animator Adam Elliot is a beautifully animated film with an emotional and realistic story of a young ...